|
We value our customers privacy and have taken great care to ensure the security of your transactions with us. Your credit card information and other personal data will be treated with the highest standards of safety and confidentiality.
Data Protection
In providing your details to everywine.co.uk, you consent to everywine.co.uk maintaining, recording, holding and using the information you give. This information is collected at the time of registration and on the ordering page. The details requested are used to process your orders. This information will also be used to improve our service to you and to keep you informed about everywine.co.uk. You are able to opt-out from our mailing list on the registration page. Please use the tick box above the " Continue button " to do this. All data is collected lawfully and maintained in accordance with the Data Protection Act 1998
The information we collect about you will include:
Name
Address
Phone numbers
Email address
Credit Card/Debit Card details
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold by viewing your account. Instructions to do this are on the help page or you can contact everywine.co.uk on 0800 072 0011. If you find any inaccuracies we will delete or correct it promptly.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Fraudulent Transactions
To protect our customers against fraudulent transactions and identity theft everywine.co.uk will perform searches to verify your details. In deciding whether to accept your order request we may use the information you have given to us, already hold about you, or for which we receive from any enquiry. This information may be checked with Early Warning UK Ltd, to confirm your identity. Early Warning UK Ltd will check any details we disclose to them against any data bases (public or private) to which they have access and will keep a record of that check. Early Warning UK Ltd will also retain this information and may use it in the future to assist other companies with identity verification. This assists us to protect you and us from fraudulent transactions.
We may contact you, to inform you of changes in our service, and any promotional offers we may have. You can remove yourself from our database at anytime.
To cancel your account details please email
service@everywine.co.uk
If you wish to be removed from our Newsletter please email
unsubscribe@everywine.co.uk
Credit Card Security
The card security code is a unique three or four-digit number printed on your debit/credit card. This number is not embossed on the card and hence not printed on receipts - making it difficult for anyone other than the genuine cardholder, to know it.
Some card issuers refer to this number as the "Card Security Code" others as the "personal security code" and others as "Card Verification Value".
Some cards, many UK-issued cards for example, have a three-digit number printed at the top of the signature strip on the reverse of the card.
Others, American Express cards for example, have a four-digit number printed on the front of the card, above the account number.
Website Security
When you register details with us, make an order or access account details, we use a secure server. Any data you give us is encrypted using a 'Secure Socket Layer' (SSL) session. SSL is an industry standard and is one of the best ways to ensure Internet messages are not intercepted. You should be aware, however, that older browsers cannot use SSL. To be sure, you will need Netscape version 4.05 or Microsoft Internet Explorer browsers, version 4 or above. These browsers are available as free downloads from the internet.
When using a secure connection a small padlock will be displayed in the bottom right hand corner of your browser. Please look for the padlock when you are transferring any of your personal details over the internet.
If you are still concerned about ordering electronically, you can place your order by calling our order helpline on 0800 072 0011, Monday to Friday. Office hours are 9.00am to 5.00pm (except for bank holidays) or you can leave a message outside these hours and we will call you back
Cookies
We use cookies to help improve the service to our customers and particularly to ease the shopping process. Cookies are pieces of information that are stored on your hard drive and used for record keeping purposes. They help you from needing to type in certain details several times (such as your e-mail address, or the delivery address you have previously used for an order). Cookies can also help everywine.co.uk see which parts of the site are the most or least popular and thereby help to improve the customers shopping experience.
If you have any queries about this security and privacy statement or any of your dealings with everywine.co.uk, please contact us at: service@everywine.co.uk
|
|
|
